Compliance Management Platform for Structured Reporting
Comply Global helps institutions manage complaints, investigations, and policy workflows with clarity, confidentiality, and accountability.
Trusted across sectors
The problem
Most institutions still manage sensitive complaints through fragmented processes
Manual workflows, scattered data, and weak controls put institutions at risk of non-compliance, data breaches, and reputational damage.
Email-based reporting
No structure. No tracking.
Complaints arrive via email, WhatsApp, or verbal conversations with no standardized format. There is no way to track who received it, when it was acknowledged, or what action was taken.
- No standardized intake format
- Complaints lost in inboxes
- No acknowledgment or reference number
- Zero visibility into case status
of institutions still use email for sensitive complaints
Email-based reporting
No structure. No tracking.
Complaints arrive via email, WhatsApp, or verbal conversations with no standardized format. There is no way to track who...
Email-based reporting
No structure. No tracking.
Complaints arrive via email, WhatsApp, or verbal conversations with no standardized format. There is no way to track who received it, when it was acknowledged, or what action was taken.
- No standardized intake format
- Complaints lost in inboxes
- No acknowledgment or reference number
- Zero visibility into case status
of institutions still use email for sensitive complaints
Unclear ownership
Nobody owns the process.
When a complaint is received, there is no clear assignment of responsibility. Cases bounce between departments, sit unattended for weeks, and complainants are left without updates or recourse.
- No defined case owner or committee
- Cases bounce between departments
- No SLA tracking or deadline enforcement
- Complainants left without updates
of complaints go unresolved due to unclear ownership
Weak confidentiality
Sensitive data exposed.
Complaint details, witness names, and investigation notes are stored in shared drives, spreadsheets, or email threads. Anyone with access can view, copy, or leak sensitive information without any audit trail.
- Complaints stored in shared drives or spreadsheets
- No access controls or role-based restrictions
- Witness identities not protected
- No record of who viewed what and when
of data breaches involve human error or weak access controls
Poor audit readiness
No records when it matters.
When regulators, courts, or internal auditors request documentation, institutions scramble to piece together a timeline from fragmented sources. Missing records, inconsistent documentation, and no tamper-proof trail create serious legal exposure.
- No centralized case records or timeline
- Cannot prove process was followed
- Evidence integrity not verifiable
- Legal exposure during regulatory audits
higher penalty risk for institutions without proper documentation
These gaps create real consequences
Regulatory penalties, legal liability, reputational damage, and loss of trust from complainants. Institutions need a structured system — not more spreadsheets.
The solution
Bring structure to policy implementation
A unified platform that covers every aspect of compliance management — from intake to audit trail — with built-in data protection and regulatory adherence.
Structured Reporting
Replace email-based complaints with structured intake forms. Complainants can submit anonymously with file uploads, and every case gets an auto-generated reference number with instant acknowledgment.
- Anonymous & identified submissions
- File, image & evidence upload
- Auto case numbering & acknowledgment
- Multi-channel intake (web, mobile, QR)
Automated Workflows
Configurable stage-based workflows with SLA tracking, role-based transitions, and automated notifications. Every step is tracked with timestamps and accountability.
- Configurable multi-stage pipelines
- SLA enforcement & deadline alerts
- Auto notifications at every stage
- Escalation rules for overdue cases
Committee Governance
Committee-based case handling with conflict-of-interest checks, tenure validation, quorum tracking, and sealed audit trails for every action taken.
- ICC / ethics committee management
- Conflict-of-interest auto-checks
- Quorum & tenure validation
- Sealed, tamper-proof audit trails
DPDP Act Compliance
Built-in adherence to India's Digital Personal Data Protection Act 2023. Ensure lawful processing, purpose limitation, and data minimization across all complaint workflows.
- Consent management & purpose limitation
- Data minimization by design
- Right to erasure & data portability
- Data Processing Impact Assessments
Data Security & Encryption
Application-layer encryption for all PII data, role-based access controls, and complete isolation of case data. Every access event is logged for audit readiness.
- AES-256 encryption at rest & in transit
- Role-based access controls (RBAC)
- Case-level data isolation
- Access logging & anomaly detection
Regulatory Readiness
Pre-built compliance templates for POSH Act 2013, UGC regulations, SEBI requirements, and global standards. Generate audit-ready reports with one click.
- POSH Act 2013 compliant timelines
- UGC / NAAC / AICTE audit reports
- SEBI whistleblower requirements
- One-click compliance documentation
Built for Indian & global compliance
Pre-configured for major regulatory frameworks out of the box.
How it works
A clear path from report to resolution
Every case follows a structured workflow with full visibility at each stage.
Submit Report
Complainant files a structured report
Case Registration
Auto-generated case ID and routing
Committee Review
Assigned committee evaluates the case
Investigation
Evidence collection and witness review
Resolution
Decision, action, and closure
Audit Trail
Immutable record for compliance
Modules
Policy modules ready to deploy
Pre-configured templates for common compliance requirements. Each module includes intake forms, workflows, and governance controls.
POSH / Harassment Reporting
Most UsedStructured complaint intake, ICC committee workflows, and legally compliant timelines for the POSH Act 2013. Handles everything from initial complaint to final resolution with full statutory adherence.
Industries
Built for every institution type
Comply Global adapts to the specific compliance requirements of your sector with pre-built configurations.
Schools
Manage POSH complaints, student grievances, and disciplinary proceedings with age-appropriate safeguards and guardian proxy mechanisms.
Colleges & Universities
Handle ICC requirements, student-faculty complaints, and UGC-mandated grievance redressal with NAAC audit readiness.
Companies
POSH compliance, employee grievances, whistleblower mechanisms, and code of conduct enforcement for organizations of all sizes.
Hospitals
Structured complaint handling for staff, patients, and visitors with clinical confidentiality controls and NABH-aligned processes.
NGOs
Donor-accountable complaint and ethics management with transparent governance workflows and FCRA-aligned documentation.
Confidentiality and control built into every workflow
Enterprise-grade security without the complexity.
Role-based access
Every user sees only what their role permits. Committee members, admins, and auditors each get appropriate access levels.
Policy-specific visibility
Case data is scoped to assigned individuals. No broad access to sensitive complaint details.
Structured case handling
Workflow stages enforce proper process. Cases cannot skip steps or bypass required approvals.
Audit logs
Every action is recorded in an append-only log with tamper detection. Full accountability at every step.
FAQ
Frequently asked questions
Yes. Complainants can submit reports without creating an account or revealing their identity. Anonymous reporters receive a secure token for two-way communication and status tracking.
The system suggests a committee based on policy type, tenure validity, and conflict-of-interest checks. An authorized administrator reviews and confirms the assignment before the committee gains access.
Yes. Each policy type — POSH, grievance, whistleblower, disciplinary, code of conduct — runs as an independent workflow on the same platform. A single institution can operate all policies simultaneously.
Comply Global is designed for schools, colleges, and universities. It includes support for student-specific workflows, guardian proxy mechanisms for minors, and UGC-mandated grievance redressal.
All personally identifiable information is encrypted at the application layer. Access is controlled through role-based permissions, case-level assignments, and workflow stage restrictions. Every access is logged.
Closed cases enter a retention period defined by the policy type. The platform automatically archives cases, seals evidence, and enforces legal hold requirements as configured.
See how Comply Global fits your institution
Schedule a walkthrough to see the platform in action. We will show you how it maps to your specific compliance requirements.